Legal
Privacy Policy
This Privacy Policy explains how Card Counting Academy ("we", "our", or "us") collects, uses, and shares information when you use our website at cardcountingacademy.com and our iOS app.
Information We Collect
Information you provide
- Support requests or emails you send to us.
- Any information you choose to include in those messages.
Information collected in the app
- Device information such as device model, OS version, and app version.
- A persistent device identifier stored on your device.
- Usage telemetry like screen views, button taps, gestures, and feature usage.
- Training and gameplay events such as card states, decisions, and progress.
- Screenshots captured in-app during screen transitions, backgrounding, inactivity, or frustration signals to help improve the experience.
Information collected on the website
- Standard server logs (for example, IP address, browser type, and timestamps).
- Basic analytics needed to operate and secure the site.
How We Use Information
- Provide and operate the app and website.
- Improve lessons, drills, and performance features.
- Diagnose bugs, monitor reliability, and prevent abuse.
- Respond to support requests and user feedback.
How We Share Information
- With service providers that help us host or operate the app and website.
- When required to comply with law or protect our rights and users.
We do not sell your personal information.
Payments
Subscriptions and payments are handled by Apple through the App Store. We do not receive or store your full payment information.
Data Retention
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Choices
- You can stop data collection by uninstalling the app.
- You can contact us to request access or deletion of data we hold.
Children's Privacy
Card Counting Academy is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Security
We use reasonable measures to protect information. However, no method of transmission or storage is completely secure.
Changes to This Policy
We may update this policy from time to time. We will post the updated policy on this page and update the effective date.
Contact Us
Questions about this policy can be sent to support@cardcountingacademy.com.